Tell us your needs. We ask a few questions. You decide what comes next.
Illustrative home
Your home. Your questions.A little clarity goes a long way.
Help with existing solarExplore a new installationSpeak with a real person
A good place to start
Solar system concerns. New installation questions.
You don't need to know all the technical details. Just start with what you're looking for.
01 / EXISTING SOLAR
Something isn't working as expected.
Feel misled by the solar sales pitch? Panels underperforming? Tax benefits not what you expected? Tell us what happened so we can understand your concerns and check whether our solar service partner may be a fit.
Feeling misled about what your solar system would deliver
Feeling pressured into signing up for solar
Panels underperforming or producing less than promised
Tax credits or benefits you didn't receive as expected
Expecting a government check after the sales conversation
Still receiving electric bills after being told solar would eliminate them
Solar payments plus utility bills straining your budget
A system that stopped working or never worked
Panels installed but never activated or connected
An installer that closed or won't return calls
Unanswered repair, maintenance, or warranty requests
Worrying about repair costs after your installer closed
Roof leaks or damage linked to the installation
Savings that don't match the original sales pitch
Tell us what’s happening. We’ll ask a few questions to see whether our solar service partner may be able to help.
02 / NEW SOLAR
A fresh start with solar.
Thinking about adding solar to your home? We can talk through your needs and see whether a conversation with our installation partner makes sense.
New residential installation inquiries
Questions to ask before choosing solar
A conversation about your property
We accept inquiries from homeowners across the United States. Service availability depends on your location, system, and the provider's acceptance criteria. Sundown Solar Help does not perform installation or repair work.
People first. Solar second.
No guessing. No getting passed around.
We ask the right questions before making a connection. And we explain who you're speaking with before a transfer.
Sundown Solar Help is a marketing and referral service. Speak with our team so we can review your solar needs and see which service options you may qualify for. If a provider connection makes sense, that provider will explain the work, pricing, and next steps.
Can you help if my installer went out of business or will not respond?
Tell us your installer's name, your ZIP code, and what is happening with your system. Our team can review your situation and see which service options you may qualify for, even if you have been unable to reach the original installer.
What if my panels produce less power than I was promised?
Tell us what your panels are producing compared with what you expected. Monitoring screenshots, production reports, or recent utility bills can help us understand the concern. Speak with our team so we can review your situation and see which service options you may qualify for.
What if I still have a high electric bill after getting solar?
Tell us about your electric bills and whether your system appears to be producing power. If you have bills from before and after installation, keep them handy. Our team can review your situation with you and see what service options may be available.
What if my payment increased or the price was higher than I expected?
Speak with one of our qualified agents about your solar loan, payments, or the price you were quoted. We can review your situation and see what you may qualify for. Call (669) 587-2684 or submit an inquiry through our website to get started.
Can I ask about a new solar installation?
Yes. Tell us about your property, ZIP code, and what you want from solar. Our team can review your plans and see which installation options you may qualify for before discussing a provider connection.
Let's start with you
A brighter next step starts right here.
Leave your details and our team can contact you about your solar needs. Prefer to talk now? Call (669) 587-2684.
Serving homeowner inquiries across the United States. Provider acceptance and service availability vary by location and system.
First, a conversation. Then, a connection.We check the fit before a live transfer.
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