SUNDOWN SOLAR HELP — YOUR CALL CHECKLIST Before speaking with our team, have these details ready: 1. Your property's ZIP code. 2. Whether you own the property or are authorized to discuss work on it. 3. Whether you need help with existing solar or a new installation. 4. For an existing system: your installer, installation year and system brand, if known. 5. A short description of what you have noticed and any error messages already visible in your monitoring app. 6. Any relevant warranty or service documents you already have. 7. Questions you want to ask the service provider. Our team checks whether your inquiry may fit the service partner's requirements before offering a live transfer. The provider determines coverage, scope, pricing and acceptance. No service availability or outcome is guaranteed. Sundown Solar Help is a marketing and referral service and may receive compensation for qualifying referrals. It does not perform repairs or installations.